At pepiniere.ca , we use cookies and similar technologies to optimize your experience on our site. This policy details their use, your rights and how to manage them.
1. What is a cookie?
A cookie is a small text file placed on your device (computer, tablet, phone) when you visit a website. It allows:
- To recognize your device on subsequent visits.
- To collect information about your browsing to improve your experience.
2. Types of cookies used
a) Essential (functional) cookies
These cookies are essential for the proper functioning of our site. They allow, for example:
- To remember your preferences (language, region, etc.).
- To manage your shopping cart or secure connections.
These cookies do not require your consent.
b) Statistical cookies
These cookies collect anonymous data about how you use our site (pages visited, session duration, etc.). This information helps us to:
- Understanding user behaviors.
- Improve content and functionality.
c) Marketing/Tracking Cookies
These cookies allow:
- Personalize the advertisements displayed according to your interests.
- Track your browsing on our site or across multiple sites for advertising purposes.
d) Third-party cookies
Some cookies are placed by third-party services integrated into our site. These cookies are used to improve functionality, analysis and order management. Here are the third-party services used on our site:
- Google Analytics : Traffic and performance analysis.
- Facebook and Instagram : Content integration and targeted advertising.
- Stripe, Shop Pay, and other payment gateways : Secure payments for your online purchases.
- Shopify : Manage online store features, such as payments and user preferences.
- ClickShip : Manage shipping and delivery options for your orders, including tracking data.
These companies manage your data according to their own privacy policies.
3. Consent and management of cookies
When you first visit our site, a pop-up window will prompt you to:
- Accept all cookies.
- Configure your preferences (functional, statistics, marketing).
You can at any time:
- Change your choices via the “Cookie Settings” section on our site.
- Disable cookies directly in your browser settings.
⚠️ Important : Disabling certain cookies may limit the functionality of our site, such as adding items to the cart or completing orders.
4. Your rights regarding personal data
In accordance with Canadian (PIPEDA, Bill 25) and international (CCPA, GDPR) laws, you have the following rights:
- Access : Ask what data is collected via cookies.
- Rectification : Correct inaccurate information.
- Deletion : Request the deletion of your data collected via cookies, within legal limits.
- Withdrawal of consent : Change or withdraw your consent regarding certain cookies.
To exercise your rights, contact us using the contact details provided below.
5. Management of cookies by browser
You can configure your browser to:
- Accept or refuse all cookies.
- Delete existing cookies.
- Receive notification when a cookie is placed.
Here are some useful links to manage cookies depending on your browser:
⚠️ Important note : If you delete or disable cookies, some features of the site may no longer function properly.
6. Third-party cookies used on our site
We use the following third-party services for various functionalities:
- Google Analytics : To analyze traffic and performance.
- Facebook and Instagram : For content integration and targeted advertising.
- Stripe, Shop Pay, and other payment gateways : To ensure secure payments.
- Shopify : To manage the features of the online store.
- ClickShip : To organize and track your shipments.
To learn more about how these third parties handle your data, please review their respective privacy policies.
7. Contact details
For any questions or requests regarding this cookie policy, please contact us:
Email : orders@pepiniere.ca
Phone: 450-688-2922
Responsible: Joanne Vinci
Address: 2900, boul. Curé-Labelle, Laval, QC, H7P 5S8, Canada